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Catherine Clark: President, Catherine Clark Communications

Catherine Clark is a nationally respected broadcaster, emcee and the President of Catherine Clark Communications, providing strategic communications advice to individuals, institutions and corporations.

Catherine is co-founder of The Honest Talk, a popular new podcast featuring frank discussions with notable women, writes the Giving Back column for Ottawa at Home Magazine profiling citizens working to make their community better for all, and serves on the boards of The Writers’ Trust of Canada, CARE Canada and CARE International in Kenya.



Gianluca Cairo: Industry Principal, Public Sector, Ceridian

Gianluca is currently Industry Principal, Public Sector at Ceridian, responsible for Global Go to Market activities for the public sector. Previously, he was the Chief of Staff to the Minister of Innovation, Science and Economic Development and to the Minister of Public Services and Procurement in the Government of Canada.

Prior to returning to the Public Sector, Gianluca was Vice President, Global Operations at ARGUS Software responsible for global operations. Gianluca has over 15 years of senior leadership experience in Operations, Strategic Planning and public affairs.

Janice Baker: Chief Administrative Officer, Region of Peel

Janice Baker recently joined the Region of Peel as the Chief Administrative Officer after serving in senior leadership roles in the public and private sector for more than 30 years.

After starting her career in the private sector, Janice discovered local government in 1987 and found her passion. Since then, she has spent her career helping to build communities. She held senior roles at both the City of St. John's, Newfoundland and the City of Oshawa, Ontario, before joining the City of Mississauga in 1999 as Commissioner of Corporate Services and Treasurer. From 2005 to May 2020, she served as Mississauga’s City Manager and Chief Administrative Officer. Janice worked with the Leadership Team to direct the efficient and effective operation of the City's administration; to give the best professional advice to the Mayor and Council and to build strong relationships with the Council, the staff and the public. She is looking forward to bringing this knowledge, experience and passion to the Region of Peel.

Janice has received numerous awards during her long-standing career. These include:

  • the Vanier Medal from the Institute of Public Administration of Canada (IPAC) in 2019, becoming the first local government leader to be recognized with this award.
  • three time WXN Top 100 Award winner in the Public Sector Leaders category in 2005, 2007, and 2009;
  • inducted into the WXN Canada’s Top 100 Most Powerful Women’s Hall of Fame in 2010;
  • the FCPA designation from the Institute of Chartered Accountants of Ontario (ICAO) in 2011;
  • the Excellence in Municipal Finance Award from the Municipal Finance Officers Association of Ontario (MFOA) in 2011.

She has served on many boards over the years, and is currently on the Board and Audit and Governance Committees of the Municipal Property Assessment Corporation (MPAC).

Janice has a Bachelor of Commerce (Honours) degree from Memorial University of Newfoundland and holds the designations of Chartered Professional Accountant and earned the designation of ICD.D in 2019.

Carrie Gallo: Partner National Public Sector Leader, BDO

Carrie Gallo is the National Public Sector Leader for BDO Canada. Her specialties include advising public-sector clients on complex planning and business-transformation initiatives.

For 25 years, Carrie has helped clients enhance their operational effectiveness and performance, delivering strategic outcomes for organizations. Combining leadership with close collaboration, Carrie’s approach implements the latest industry trends and achieves tangible results.

Over the course of her career, Carrie has directed numerous engagements, designing and implementing changes to federal, provincial, and municipal government operations, and supporting policy, governance, and fiscal imperatives.

Carrie has delivered major technology and program investmentsin both the public and private sectors. Her work backgroundincludes several senior positions, including roles with InterisConsulting and Newbridge Networks.

Paul Tucker: Partner, Canadian Workforce Optimization, HR Transformation & Technology, EY

Paul Tucker is an EY Partner who leads the HR Transformation, Technology, Workforce Management and Labour Optimization practice in Canada. Paul has over twenty years’ experience leading client engagements from strategy and planning through to delivery. In his work, he focuses on creating business value through strategic HR technology initiatives, systems and solutions. Prior to EY, Paul was a founder and CEO of Axsium Group, a global strategic workforce management consultancy with 120 consultants and operations in three continents.


The COVID-19 pandemic has dramatically accelerated the need for digital modernization in government. Meanwhile, local governments face huge budget shortfalls while experiencing spikes in demand for their services.

To persevere, public sector leaders must modernize their processes to make them more efficient. They must also build a workforce that is engaged and equipped with the right technical and leadership skills. Anyone working in the public sector understands these challenges, as significant numbers of public sector employees near retirement age and recruiting Millennial and Generation Z workers remains a complex problem.

We will discuss how you can use technology to optimize your workforce, modernize your hiring and onboarding processes, and engage your people to drive retention.
You will also hear how to:

  • Align the work your people do to broader organizational goals and overall mission
  • Build a culture of continuous learning, and leverage technology to capture knowledge digitally
  • Automate and streamline the process of all ‘hire to retire’ processes
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