Cancelling registration
If you could not attend the conference and need to cancel your registration, you must do so in writing by sending us an email. Cancellation requests will NOT be accepted by any other means. Cancellation fees will be applied to conference registration, companion tours and social events.
Refund schedule and policy
The amount of your refund will depend on when we receive your notice of cancellation. Please consult this schedule for refund amounts:
| Notice of cancellation received | Refund |
|---|---|
| By April 23 (11:59 p.m. EDT) | 100% |
| Between April 24 and May 8 (11:59 p.m. EDT) | 50% |
| On or after May 9 | No refund |
Refunds will be credited to you on the original credit card used for payment. The following information will appear on the credit card statement once the refund is completed: FCM-FED CND MUN.
After May 9, refunds will be considered for medical or personal emergencies only. Please send us an email to request a refund due to an emergency. For medical emergencies, you must attach a letter from your doctor. The deadline to submit these requests is June 14, 2025.
For those who had to cancel their attendance due to forest fires and other natural disasters, please contact FCM’s registration desk.
We do not issue a refund or credit for portions of the conference which you did not attend. Delegates who do not attend meals or social events included in the registration fee will not receive a refund equivalent to the cost of the event, even if they were not in attendance for this portion of the conference.
Please read our Terms and Conditions.