Venue
- Q: Will there be internet available at FCM’s Annual Conference and Trade Show?
A: Yes. FCM Annual and Conference and Trade Show provides complimentary Wi-Fi for all delegates. The network name and password will be shared with them closer to the date of the conference and at the conference.
The Edmonton Convention Centre provides free public Wi-Fi. Please note that bandwidth may vary depending on the number of users connected.
- Q: Is there parking at the Edmonton Convention Centre?
A: Yes. The venue is centrally located in downtown Edmonton, within walking distance of many nearby parking lots and parkades. In addition to metered parking along Jasper Avenue and connected side streets, there are three nearby parkades/surface parking lots just next to the venue.
Visit the Edmonton parking page for more information.
- Q: Where can I find the location of a specific hall or room at the Edmonton Convention Centre?
A: FCM will be offering delegates a conference app that has a wayfinding feature built into the app to assist them in navigating the Edmonton Convention Centre during the Annual Conference and Trade Show.
Ahead of the launch of the app, to locate specific spaces within the building, please visit the Floor Plans page on the Edmonton Convention Centre’s website under Planning an Event. Floor plans and location details will also be available on the conference app.
- Q: Is the venue wheelchair accessible?
A: Yes. For full accessibility details, please visit the venue’s Accessibility page.
Traveling and Accommodation
- Q: Is there a special rate for travelling?
A: Yes. FCM has secured exclusive travel discounts for attendees traveling to and from Edmonton. Discounts are available with Air Canada, WestJet, Porter, and VIA Rail. Please visit our Travel page to access these promo codes.
- Q: What is the closest airport to the Edmonton Convention Centre?
A: The Edmonton International Airport (YEG) is the nearest airport to the conference, situated 31 kilometers from the Edmonton Convention Centre.
- Q: Is there a special rate for accommodation?
A: Yes. FCM has secured blocks of rooms at several hotels offering special rates for delegates attending FCM’s 2026 Annual Conference and Trade Show. The deadline to book your hotel room using these room blocks is May 6, 2026. Please visit our Accommodations page to review the hotels available and book your hotel room.
- Q: How do I find my hotel invoice?
A: FCM does not provide receipts for hotel reservations. For assistance, please contact the hotel you booked with directly.
- Q: What should I do if I missed the deadline for the FCM room block?
A: Please contact the hotel directly at your earliest convenience. They may still be able to offer availability at their regular rates.
Program and Sessions
- Q: Where can I find the conference program?
A: The conference Program can be found on our website, or on the conference app during the conference.
- Q: Will there be printed program?
A: No. However, the conference program is available on our website or the conference app.
- Q: Will the conference be livestreamed?
A: No. Delegates can only attend the conference in-person. There is no hybrid option.
- Q: Will sessions and presentations be recorded or available on demand?
A: No. Sessions and presentation will not be recorded or available on demand.
Registration
- Q: Where can I find the registration desk at the venue?
A: The registration desk is located in the Lobby of the Assembly Level at the Edmonton Convention Centre.
- Q: Where can I print my badge?
A: Badges can be printed onsite at the registration desk. After delegates register online, they will receive an email from FCM with their Registration confirmation information. Please file that email in an easy to find location. Once you arrive onsite, head to the Registration Desk, please pull up that email and use the self-serve scanners at the Registration desk to scan the QR code in the email and your badge will print. A member of the FCM Registration team will assemble your badge and provide any additional instruction.
- Q: Why can’t I register for others study tours?
A: Due to capacity limits, delegates can only choose one (1) study tour when registering online. You may sign up for additional tours in person at the conference by visiting the City of Edmonton booth located beside the Registration Desk. Please note, space is limited on some tours. City of Edmonton staff will scan the badges of delegates that signed-up for the Study Tour at online Registration as a priority. Those that wish to join the Study Tour but could not register online, will be queued and granted access once those that are registered have been scanned-in on a first-come, first serve basis.
Childcare Services
- Q: Will childcare services be offered?
A: Yes, the services will be offered by ImprovCare in Salon 1 at the meeting level at the Edmonton Convention Center. Parents need to register for the services ahead of time. To learn more about the ImprovCare childcare services, please visit Childcare Services page of the website.
Trade Show
- Q: When is the prize draw and how do I participate?
A: The prize draw will be held on Saturday, June 6 at 2:30pm in the Trade Show hall. To participate, delegates simply need to visit participating exhibitor booths, engage with the exhibitors, and have their conference badges scanned. Each booth interaction earns an entry into the draw.
- Q: What is an Exhibit Staff Badge?
A: Exhibit Staff Badges are included with each booth purchase. These badges provide access to the Trade Show Hall and meals only. Each booth receives six (6) badges to distribute amongst their staff.
- Q: How do I register as an exhibit staff?
A: Confirmed exhibitors will receive an email from MicroSpec, FCM’s registration system, with instructions to register their six (6) Exhibit Staff Badges. This email will be sent to the lead contact on file and will include access to the Exhibitor Registration Portal.
If your lead contact has changed or you have questions about exhibitor registration, please contact the team at tradeshow@fcm.ca.
- Q: How do I purchase additional Exhibit Staff Badges?
A: Additional Exhibit Staff Badges can be purchased through the Exhibitor Portal. Please note that these badges provide access only to the Trade Show Hall and meals.
- Q: Can Exhibitors attend the conference sessions and programming?
A: Yes. Exhibitors may purchase an Exhibitor Delegate Badge through their portal. This badge is available at an additional cost and provides full conference access.
Voting
- Q: What is the voting process for the Annual General Meeting and elections?
A: Voting takes place on Saturday in the Resolutions Plenary, and on Sunday during the Annual General Meeting, and in the board directors elections (for provinces electing directors this year).
- Q: Who can vote?
A: To vote at the Annual General Meeting and in the FCM Board elections, you must be an accredited conference delegate (a municipally elected official from an FCM member municipality or affiliate). If you are entitled to vote, your delegate badge should identify you as a Voting Delegate with a red line at the top of your badge, as well as VOTING DELEGATE indicated at the bottom of your badge, followed by the province in which you have voting privileges. If your badge does not have that information and you are an accredited conference delegate, please visit the registration desk to inquire.
- Q: How can I vote?
A: You will receive an email from Data on the Spot (credentials@dataonthespot.com) with your credentials to vote, as well as a link to the voting platform. The title of the email will be "FCM Election Voting Credentials – Identifiants pour voter aux élections de la FCM". We strongly encourage you to respond to the test question in that email to confirm your credentials ahead of time. You’ll need these credentials to vote. Please file this email in an easy to find location. You might find it in your junk folder.
- Q: Who can I contact if I have any questions?
A: For questions regarding the voting platform, please contact credentials@dataonthespot.com. For questions about your eligibility to vote, please contact membership@fcm.ca. For questions about elections, please contact elections@fcm.ca.