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Implementing and managing change

Wednesday, October 31, 2012

Session summary

Marten Kruysse, Manager of Strategic Economic Initiatives at District of North Vancouver, and George Matteotti, Director of the Project and Business Liaison Office for Sustainable Development at the City of Edmonton propose practical approaches to effectively deal with change. Through the notion of "change management", Kruysse and Matteotti explain how to get people to make desired changes, with the view to improving employee and client satisfaction, as well as financial viability.

Speaker(s)

Presentation(s)

This presentation is complemented by the following practical exercises:

Resources are also available in Spanish, Vietnamese and Khmer.

Spanish

Vietnamese

Khmer

Multimedia

Page Updated: 21/12/2015